Chat Bot

Software Application

Do you own a Dental Office? Are you tired of answering repeated enquiry calls from patients? Do you want someone who can answer their common queries related to the treatment 24*7 ?

Introducing DentChat from HelenzysDent. DentChat is a specialized chatbot that will answer commonly asked queries of your patients related to dental procedures, treatments and relevant information making a significant impact on the experience of your patients! It is a whole new approach to automate routine processes in your clinic-

A Chatbot can

Collect Contact Information
Inform your website visitors about the various dental services you offer
Provide details on procedures, costs

Entry of DentChat enables you to free up your staff to concentrate on more crucial duties, enhancing both employee satisfaction and productivity. You can also employ DentChat to ask for feedback on your services, enabling you to gather frank and anonymous feedback to enhance specific elements of your clinic. They are economical and can work 24×7!

Limitations of chatbots

As the database, used for output generation, is fixed and limited, chatbots can fail while dealing with an unsaved query.

A chatbot’s efficiency highly depends on language processing and is limited because of irregularities, such as accents and mistakes.
Chatbots are unable to deal with multiple questions at the same time and so conversation opportunities are limited.

Chatbots require a large amount of conversational data to train. Generative models, which are based on deep learning algorithms to generate new responses word by word based on user input, are usually trained on a large dataset of natural-language phrases.

Chatbots have difficulty managing non-linear conversations that must go back and forth on a topic with a user.

As it happens usually with technology-led changes in existing services, some consumers, more often than not from older generations, are uncomfortable with chatbots due to their limited understanding, making it obvious that their requests are being dealt with by machines.

Chatbots and jobs

Chatbots are increasingly present in businesses and often are used to automate tasks that do not require skill-based talents.

With customer service taking place via messaging apps as well as phone calls, there are growing numbers of use-cases where chatbot deployment gives organizations a clear return on investment.

Call center workers may be particularly at risk from AI-driven chatbots.

Chatbot developers create, debug, and maintain applications that automate customer services or other communication processes.

Their duties include reviewing and simplifying code when needed. They may also help companies implement bots in their operations.